The Company processes the following personal data for customer administration:
(b) Telephone number
(c) Email address
If the Customer is your own sole proprietorship, we may also collect the following data:
(a) The registration number of the sole proprietorship (which is also your personal ID number)
(b) Credit information regarding your sole proprietorship
Name and contact information are processed by the Company in order for the Company to be able to start a contractual relationship with the company that you represent. If a contractual relationship already is at hand your personal data is processed in order for the Company to process sales, deliver goods to the Customer, and otherwise administer the Customer’s orders and provide service to the Customer after the sale, as well as to otherwise exercise its rights and perform its obligations under the agreement with the Customer.
If the Customer you represent is not a sole proprietorship, the processing is based on a balancing of interests, where the Company’s legitimate interest is to be able to fulfil its obligations under the agreement with the Customer and to provide the Customer with good service.
If you represent your sole proprietorship, the legal grounds for the processing is that it is necessary for the Company to be able to perform the agreement with you.
The registration number/personal ID number of sole proprietorships are processed in relation to invoiced purchases. The processing is based on a balancing of interests where the Company’s legitimate interest is to be able to establish the identity of the Customer.
A credit check regarding a sole proprietorship may be processed in order for the Company to be able to ensure the Customer’s creditworthiness. The processing is based on a balancing of interests where the Company’s legitimate interest is to assess the possibility to obtain payment.
We will retain your above stated data for as long as necessary for the purposes stated above.
The processing of the above-stated personal data is necessary in order for the Company to be able to perform the agreement which the Company has with the Customer. If this data cannot be processed, the agreement with the Customer cannot be performed. The data is collected from you personally and/or the Customer you represent.
Returns, warranty claims and product liability
The Company saves data regarding the Customer’s purchasing history and any correspondence and documentation regarding the products the Customer has purchased. Such documentation may contain the contact person’s name and other information regarding the contact person. The Company saves such documentation as long as and to the extent necessary in order for the Company to be able to provide the Customer with qualified service after the purchase, and to handle any complaints, claims under warranties, and claims under the Products Liability Act. The information is processed based upon a balancing of interests, where the Company’s legitimate interest is to give the Customer service, handle claims and assert its rights in connection therewith.
The Company may also process your email address for direct marketing purposes. The marketing consists of the Company emailing newsletters and offers regarding products/services which we believe are relevant to you in your profession. Newsletters and offers may be sent by email for as long as the Company has an existing customer relationship with the Customer, however no longer than 12 months after the Customer’s last purchase.
Newsletters and marketing materials are only sent where you have not declined such marketing and you may opt-out at any time from our newsletters and marketing emails. In order to deregister, please contact the Company at firstname.lastname@example.org.
The marketing is carried out based upon a balancing of interests where the Company’s legitimate interest is to market its products.
Education and events
The Company every now and then carries out customer education and partakes at customer events and fairs on a regular basis. During such events the Company may take photos which are later used internally so that the Company can account for and evaluate the activities in order to improve future education and events for customers. The Company saves the photos for a maximum period of 12 months. The information is processed based on a balancing of interests where the Company’s legitimate interest is to document, develop and improve its events and training.
In addition to the provisions set forth above, the Company may process your personal data where necessary in order to perform a legal obligation which requires processing or in order for the Company to be able to establish, enforce, or defend against legal claims.